We have recently been alerted to a potential fraudulent email circulating that claims to be from P.E Solutions, advising of a change in bank account details for payments. This email is a scam, and we want to ensure you are well-informed and protected.

Pozitive Energy Phishing Scam - What You Need to Know
Fraudulent Email Details:
The scam email originates from the domain @p-e.solutions.
The email falsely claims that Pozitive Energy has changed its bank account details and provides new, fraudulent details for customers to make payments.
Official Pozitive Energy Statement:
Pozitive Energy confirms that the email address @p-e.solutions is not associated with our company.
The bank details prov ided in the fraudulent email have no connection to P.E Solutions.
What to Do if You Receive This Email
Do Not Respond or Make Payments:
Do not reply to the email or use the bank details provided.
Report the Email:
Forward the email to report@phishing.gov.uk.
Delete the email from your mailbox to avoid any accidental interaction.
Verify Legitimacy:
If you have any doubts about the legitimacy of any communication claiming to be from P.E Solutions, please contact our customer care team directly for validation.
Protecting Yourself from Scams
To help you stay vigilant, here are some tips on how to detect and report phishing scams:
Check the Email Address:
Verify the sender’s email address and be cautious of unfamiliar domains.
Look for Red Flags:
Be wary of urgent payment requests, unsolicited attachments, or links.
Use Official Channels:
Always use official contact methods to verify any suspicious communication.
For more information and advice on phishing scams, please visit the National Cyber Security Centre’s collection on phishing scams here.
Stay Safe and Informed
We take your security very seriously and are committed to ensuring your protection against fraud. If you have any concerns or questions, please do not hesitate to reach out to our customer care team.
Conclusion
Fraudulent emails are becoming increasingly sophisticated, but by staying informed and cautious, we can protect ourselves and our businesses from falling victim to scams. Remember, if something seems suspicious, always verify before taking any action.
Stay safe, The Smart Energy Company
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